In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same methods could be put to work as effectively in U.S. plants.Privately held companies, however, seem to be at least as adept as public ones in implementing a world-class agenda. ... was largely reactive, but in the 1950s and 1960s a well-oiled reactive approach to customer service was world class.
|Title||:||World Class Manufacturing|
|Publisher||:||Simon and Schuster - 2012-12-11|