This comprehensive and intelligent guide has been written by top interviewers who have extensive experience within the Customer Services and Call Center sectors. They include model answers to 96 questions and four actual job interview scripts. (Careers/Job Opportunities)Key to answering this question well is to use your analysis of the job description as described in Chapter 7: How to ... For example in any Customer Services role the key skills required will include: Excellent Communication Skills, Ability to deal anbsp;...
|Title||:||Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions|
|Author||:||Annette Lewis, Joe McDermott|
|Publisher||:||Anson Reed Limited - 2006|