A. SAMPLE. SKILL. HIERARCHY. TERMINAL OBJECTIVE Given a standard repair ticket, be able to complete the ticket to show charges to be paid by the customer for a repair. Criteria: all charges are correct, no charges are omitted, and theanbsp;...
|Title||:||What Every Manager Should Know about Training, Or, "I've Got a Training Problem"-- and Other Odd Ideas|
|Author||:||Robert Frank Mager|