Tourism Information Technology, 2nd Edition

Tourism Information Technology, 2nd Edition

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This second edition of 'Tourism Information Technology' continues to cover the complexities of how information technology is being used in the tourism industry. Fully updated, it covers IT applications in all sectors of the industry including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Organised around the stages of the visitor journey it will cover how tourists are using technologies to support decision making before their trip, during their travels and upon their return. This revised edition also includes the various social media that are impacting the travel industry and consider the increasing number of networks in connections for credit card authorization, and uploading of sales data to a central location. An example POS configuration is shown in Fig. ... remote printers or video displays installed in food preparation areas deliver orders electronically to the kitchen without delay, in readable form, and without staff entering the kitchen.

Title:Tourism Information Technology, 2nd Edition
Author:Pierre J Benckendorff, Pauline J Sheldon, Daniel R Fesenmaier
Publisher:CABI - 2014-09-19


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