Uses examples to explain how to provide exceptional customer serviceHe explains this problem while doing a routine service a oil change, tire rotation, air and fuel filters a on an almond-colored 1 990 Lexus ES 250. After the old ... a#39; Td much rather work on an electrical problem. I like doing ... The taupe LS 400 that is making the noise had reached the point where Lexus was ready to send outanbsp;...
|Title||:||The Real Heroes of Business-- and Not a CEO Among Them|
|Publisher||:||Broadway Business - 1994|