Annotation Wealleans, a chartered engineer and practicing business leader, details steps for creating performance measurements at the working level. He addresses procedures for identifying, designing, monitoring, and using measurements and how these might relate to other objectives within an organization, and explores the use of general performance measurement as a management tool for the areas of control, customer satisfaction, and business improvement. Unlike many other guides, a distinction is made between general strategic measurement, and monitoring of process-level measurements that directly relate to the performance of an individual work team. The author is head of international operations for a maritime technology company. Annotation c. Book News, Inc., Portland, OR (booknews.com).... context not a paper description of what has happened but a set of instructions to the software to extract specified items of ... perhaps using a form, a spreadsheet, a tally chart, or even by taking an extra copy of key paperwork and placing it inanbsp;...
|Title||:||The Organizational Measurement Manual|
|Publisher||:||Gower Publishing, Ltd. - 2001|