Sociotechnical principles are now widely used around the world in both information systems and organisational design. First established in the 1940s to examine the effect of mechanised, mass-production systems on workers in the coal mining industry, they are now an important tool for ensuring that people and technology work together to optimal effect within an organisation. One of their main aims is the development of organisations where small groups work independently, handling sets of varied tasks, and managing their own activities. The main features of this book include: Practical experiences of applying sociotechnical approaches from around the world; Focus on future directions for the topic and modern applications of existing principles; Contributions from leading figures such as Enid Mumford; A Foreword by Frank Land.IS quality can be improved by developer/user collaboration, but this seldom happens effectively. ... 12.2 A Problem Observed This problem has become evident to me as Poor quality software user manuals, a member of IS development teams in both ... Avital contributing factor to poor quality user documentation is therefore.
|Title||:||The New SocioTech|
|Author||:||Elayne Coakes, Dianne Willis, Raymond Lloyd-Jones|
|Publisher||:||Springer Science & Business Media - 2012-12-06|