The Management of Quality in Construction

The Management of Quality in Construction

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The quality of a product or service is a measure of its ability to satisfy customer requirements. This satisfaction can be assured by the operation of a quality system which will ensure that specified requirements are met consistently and economically. The Management of Quality in Construction provides the reader with a knowledge of the principles of quality management and an understanding of how they may successfully be applied in the particular circumstances of the construction industry. The areas covered range from an historical review of traditional methods of assuring quality in the industry and how contractual arrangements have evolved, to an interpretation of quality system standards in the context of construction. Examples are given which highlight specific areas, and specialist chapters on organization structures and the techniques of quality auditing are included.49 the purpose of a quality manual was defined as a#39;to provide an adequate description of the quality management system while serving as a permanent reference in the implementation and maintenance of that systema#39;. To the extent that ... To demonstrate to clients and purchasers that the organization operates a quality system capable of assuring the quality of its products or services. The manual is inanbsp;...

Title:The Management of Quality in Construction
Author:J.L. Ashford
Publisher:Routledge - 2002-11-01


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