A concise working summary of principles for those who manage people, particularly new front line supervisors and their bosses. Can be used as a basis for supervisory and leadership training in any type of organization. Based on practical knowledge and lessons learned from over 80 years of combined, successful business experiences.A Handbook for Supervisory Success Tim Hewitt aamp; Tom Zabor ... A total of six supervisors oversee the schedules and duties of about sixty home service representatives. These jobs dona#39;t require any sort of technical degree or certification. Herba#39;s company ... And, frequently the service level to the client declines because ofthe unfamiliarity of the employee to the specific customer needs. Most of the clientanbsp;...
|Title||:||The Guide for Frontline Supervisors (and Their Bosses)|
|Author||:||Tim Hewitt & Tom Zabor|
|Publisher||:||AuthorHouse - 2011-07-20|