The Dynamics of Conflict Resolution

The Dynamics of Conflict Resolution

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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.Bush, R., and Folger, J. The Promise ofMediation: Responding to Conflict Through Empowerment and Recognition. San Francisco:Jossey-Bass, 1994. CDR Associates. The Mediation Process Training Manual. Boulder, Colo.: CDR Associatesanbsp;...

Title:The Dynamics of Conflict Resolution
Author:Bernard Mayer
Publisher:John Wiley & Sons - 2010-09-23


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