A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.Job. Description. Position Title: Housekeeping Attendant Reports to: Housekeeping Supervisor Job Summary: Responsible for ... Key roles are maintaining high standards of cleanliness and presentation and providing quality customer service.
|Title||:||Supervision and Leadership in Tourism and Hospitality|
|Author||:||Lynn Van der Wagen, Christine Davies|
|Publisher||:||Cengage Learning EMEA - 1998|