This textbook is intended for use by SPI (Software Process Improvement) m- agers and researchers, quality managers, and experienced project and research managers. The papers constitute the research proceedings of the 13th EuroSPI (European Software Process Improvement, www. eurospi. net) conference, held in Joensuu, Finland, 11-13 October 2006. The conference was held in 1994 in Dublin (Ireland), 1995 in Vienna (Austria), 1997 in Budapest (Hungary), 1998 in Gothenburg (Sweden), 1999 in Pori (Finland), 2000 in Copenhagen (D- mark), 2001 in Limerick (Ireland), 2002 in Nuremberg (Germany), 2003 in Graz (Austria), 2004 in Trondheim (Norway), and 2005 in Budapest (Hungary). - roSPI has established an experience library (library. eurospi. net) which will be continuously extended over the next years and will be made available to all - tendees. EuroSPI has also initiated a European Quali?cation Network in which di?erent SPINs and national initiatives join mutually bene?cial collaborations (EQN -- EU Leonardo da Vinci network project). With a founding conference on 5. 12. 2006 through EuroSPI partners and n- works, incollaborationwiththeEuropeanUnion(supportedbytheEULeonardo da Vinci Programme), a European certi?cation association will be created for the IT and services sector to o?er SPI knowledge and certi?cates to industry, establishing close knowledge transfer links between research and industry. The biggest value of EuroSPI lies in its function as a European knowledge and ex- rience exchange mechanism for SPI know-howbetween researchinstitutions and industry. September 2006 Richard Messnarz www. eurospi. net Organization OrganizationCommittee EuroSPI 2006 is organized by the EuroSPI partnership (www. eurospiroving the Software Problem Management Process: A Case Study Marko Jantti1 and Kari Kinnunen2 1 University of Kuopio, ... problems in the problem database, difEcul- i in combining existing problem management concepts with ITIL-basedanbsp;...
|Title||:||Software Process Improvement|
|Author||:||Ita Richardson, Per Runeson, Richard Messnarz|
|Publisher||:||Springer Science & Business Media - 2006-10-10|