Americas #1 sales trainer delivers the ultimate closers guide for service sales professionalsI called the store and asked to speak to the service department. aquot;Wherea#39;s my DVD player? ... BAD CUSTOMER SERVICE HAS FAR-REACHING EFFECTS Bad customer service is like throwing a rock into a pool ofwater; you can see the ripplesanbsp;...
|Title||:||Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close|
|Publisher||:||McGraw Hill Professional - 2012-11-29|