Sales Management: Building Customer Relationships and Partnerships is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.For example, assume an automobile dealera -- - - - -- ship is considering buying new garage doors for its _mm ... 2aquot; 7a#39;aquot;a#39;aquot;aquot;Ad aquot;a nqu mm snow is a amew-n, mnr, nln- br-mo sun nmmmm a#39; a#39; .15 Mam wg*ggr, -gnwm-;glmgmww m Our ... I Confirming and Closing the Sale Close For most salespeople, a successful close is the exciting high point in the personal sella The stage in the PSP where _ ing process.
|Title||:||Sales Management: Building Customer Relationships and Partnerships|
|Author||:||Joe Hair, Rolph Anderson, Rajiv Mehta, Barry Babin|
|Publisher||:||Cengage Learning - 2008-02-12|