Redesigning Healthcare Delivery

Redesigning Healthcare Delivery

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One of the greatest challenges in health care is reaorganizing its core processes. These reorganization initiatives are most often pursued under pressure from empoyers, consumers, advances in medical technologies, and changes in payer policy. Redesigning Healthcare Delivery teaches practitioners, managers, and executives proven new ways to predict and manage the needs of patient populations, improve customer service, and refocus their organizations on administrative and clinical tasks to ensure future success.Billing process, original and redesigned, 250-251 figure 9 Biopsychosocial model of medicine and chronic care ... 318, 319 figure 3 Blue Cross Blue Shield BCBS of Massachusetts, case study of 744a€“767 customer Service teams, 220anbsp;...

Title:Redesigning Healthcare Delivery
Author:Peter Boland
Publisher:Jones & Bartlett Learning - 1996


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