This report offers a perspective on the progress made in public management in the MENA region since 2005.In addition, Crown Prince Sheikh Mohammed of Dubai has his own website ( www.sheikhmohammed.co.ae) where ... including credit card payments and the submission of online forms, and impose a formal timeframe for responding to online queries and e-mails. ... This has reduced staff need and application- processing time has fallen from days to only hours, shortening queues at the processing office.
|Title||:||Progress in Public Management in the Middle East and North Africa Case Studies on Policy Reform|
|Publisher||:||OECD Publishing - 2010-07-02|