Process Improvement and Organizational Learning

Process Improvement and Organizational Learning

4.11 - 1251 ratings - Source

Process improvement can itself be considerably improved by the use of information technology. Distributed and a synchronous group support systems, such as e-mail, computer conferencing and the World Wide Web are likely to play a major role in this improvement. Process Improvement and Organizational Learning: The Role of Collaboration Technologies analyzes the relationship between collaborative technologies, process improvement and organizational learning. It is based on the author's experiences in numerous process-focused organizational development projects where process improvement groups were aided by the support of collaborative technologies.Although flowcharts can show the data or materials that flow between activities in a process, these data or materials do not ... Flowchart variations are the block diagram, functional flowchart, functional time-line flowchart, and geographic flowchart ... Data flow representations have been largely used in the I 980s by systems analysts as an important component of what are ... in IT has led to a decrease in productivity) in a number of service industries such as banking and insurance.

Title:Process Improvement and Organizational Learning
Author:Ned F. Kock
Publisher:IGI Global - 1999-01-01


You Must CONTINUE and create a free account to access unlimited downloads & streaming