Planning, Protection and Optimization

Planning, Protection and Optimization

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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.

Title:Planning, Protection and Optimization
Author:George Kinnear, Stationery Office (Great Britain), ItSMF UK.
Publisher:The Stationery Office - 2010


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