Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. The second edition delves into the latest advances in the Baldrige process, which helps drive organizations to be more competitive and achieve performance excellence. Authors Latham and Vinyard strike a balance between theoretical and practical approaches, emphasizing the impact of the leaderas role in determining healthy directions for a changing organization.Later in this section we discuss how leaders must focus not only on running the business but also changing the business, ... The defined values and strategies should help guide all of your organizationa#39;s activities and decisions. ... NIST ( 2009-2010) p. ... Evans and Ford (1997) found that the leadership value had a high or medium importance to two categories - leadership and ... Customer- Driven Excellence Good organizations focus on creating and delivering 10 Baldrige Usera#39;s Guide.
|Title||:||Organization Diagnosis, Design, and Transformation|
|Author||:||John Latham, John Vinyard|
|Publisher||:||Wiley - 2009-03-10|