Opportunities in Customer Service Careers

Opportunities in Customer Service Careers

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Examines the area of customer service and the various types of positions, discusses educational requirements, and advancement opportunities, and offers advice on job huntingAWARDS A change in corporate culture evolved with the growing emphasis on quality and a commitment to the customer rather than solely on profits. Initially ... Gradually, quality programs entered the world of service industry organizations.

Title:Opportunities in Customer Service Careers
Author:Blanche Ettinger
Publisher:VGM Career Books - 1992-01-01


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