Operations Management in Business is a comprehensive textbook that provides the ideal introduction to operations management for business students. Packed with case-study examples, it allows students to explore the key issues in operations management in a practical, applied way, and to appreciate the place of operations within business as a whole. What are its key features? A focussed coverage geared specifically to the requirements of introductory modules in operations management; incorporates recent work in such areas as international service and small business operations; and an applied, case-study driven approach which enables students to learn more effectively and independently.This must be considered in terms of the need to serve customer markets effectively and to meet long- range demand forecasts. ... The ability to supplement capacity is most restricted in service operations when contact with the customer is required. ... In service organisations a need for customer contact may mean that demand-side influences will dominate while in a mineral extraction company, anbsp;...
|Title||:||Operations Management in Business|
|Publisher||:||Nelson Thornes - 1999|