Operational Excellence

Operational Excellence

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Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written by a National Automotive Service Advisory Panel member and former host of the a€œTech Tipsa€ segment on the popular a€œTruckina€™ USAa€ television show, each book contains proven solutions for effectively tackling challenges faced by todaya€™s professional automotive service managers. The rationale for automotive services management as a unique discipline is also explained, making this series a great resource for professionals and those interested in Auto Service Management as their career path.Leta#39;s work with the same $65.00 per hour labor rate Average Automotive has been posting throughout this discussion. In most cases, thata#39;s the labor rate Average Autoa#39;s owner thinks hea#39;s getting for every hour he bills. It isna#39;t! Because his shopanbsp;...

Title:Operational Excellence
Author:Mitch Schneider
Publisher:Cengage Learning - 2003-01-01


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