This is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone qWalking The Customer Service Talkq and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.Additional Customer Service Resources The Customer Service Tool Kit - $49.95 The complete library of all six Customer Service books. ... WALK a the , ^-ra#39;frA TALK Program ^ TRAIN Whether you are a team leader, manager or seasoned training professional, UTrain ... and other training tips. s Participant materials to include aquot;back-on-the-jobaquot; reminder resources. s PowerPoint training visuals which cananbsp;...
|Title||:||One Hundred Eighty Ways to Walk the Customer Service Talk|
|Author||:||Eric Harvey, Walk the Talk Team|
|Publisher||:||The Walk The Talk Company - 1999-01-01|