New Ways of Studying Emotions in Organizations

New Ways of Studying Emotions in Organizations

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The rapidly growing recognition of the importance of emotions in understanding all aspects of organizational life is facilitating the development of focused areas of scholarship. Chapters in this volume are authored by leading and emerging scholars of emotion in organizational settings from around the world and deal with new ways of looking at emotions within the organizational framework.It consists of 334 rooms, several food and beverage outlets, and gaming and sporting facilities and mainly caters to corporate ... Our interview questions focused on how the managers selected and managed customer service employees (e.g., anbsp;...

Title:New Ways of Studying Emotions in Organizations
Author:Charmine E. J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy
Publisher:Emerald Group Publishing - 2015-07-15


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