For starters, the Outlook client interface is dramatically changed from previous versions. Instead of Dynamics CRM list views merely being framed by Outlook, with Outlook 2007 and 2010 Dynamics CRM is fully part of the rich, interactive and user-tailored Outlook experience. ... are created on the server, mimicking the Outlook experience of e-mail appearing in the usera#39;s Inb ox without a manual refresh.
|Title||:||Microsoft Dynamics CRM 2011 Administration Bible|
|Author||:||Matthew Wittemann, Geoff Ables|
|Publisher||:||John Wiley & Sons - 2011-01-06|