This book deals with one of the current major debates in planning: how to measure the quality and effectiveness of the output of the planning process. It deals with issues of defining quality, public sector management, the use of indicators and the planning process. Although case study material is drawn from UK practice this topic is universal and the authors include discussions of international practice and experience.order (Rolls-Royce) variety, or of the lower order (Honda Civic) variety. ... As Garvina#39;s analysis identified, measurement of quality is also possible to a much finer grain by considering the constituent ... Quality costs moreawhich Crosby ( 1979, p. ... He suggests that a#39;it is always cheaper to do things right the first timea#39; by clearly understanding the dimensions of a ... such a worldwide aspiration in business and increasingly in the public sector, Beckford (2002) identifies economic, socialanbsp;...
|Title||:||Measuring Quality in Planning|
|Author||:||Matthew Carmona, Louie Sieh|
|Publisher||:||Routledge - 2004-09-09|