Marketing Horizons: A 1980's Perspective

Marketing Horizons: A 1980's Perspective

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Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academya€™s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science. This volume includes the full proceedings from the 1980 Academy of Marketing Science (AMS) Annual Conference held in Dallas, Texas, entitled Marketing Horizons: A 1980's Perspective.THE AUTO WARRANTY SERVICE SHORTFALL M. D. Bernacchi, University of Detroit Ken Kono, University of Detroit Gail ... The 1975 Best and Andreason study found that auto repair service had the highest dissatisfaction rate of 34 productsanbsp;...

Title:Marketing Horizons: A 1980's Perspective
Author:Venkatakrishna V. Bellur
Publisher:Springer - 2014-10-28


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