With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.A marketing and customer service specialist would probably see it like this. ... Sheila and Manjit think that they have nothing to do with a#39;the marketing approacha#39; because their job is just to fill ... may make customers more inclined to be difficult.
|Title||:||Marketing and Selling|
|Author||:||Institute of Leadership & Management,|
|Publisher||:||Routledge - 2007-06-01|