Managing the Telecommuting Employee

Managing the Telecommuting Employee

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A bigger and bigger part of the workforce is telecommuting. And managers need new skills to get the most out of this increasingly far-flung staff. This indispensable guide includes case studies, checklists, and sample forms and charts. It shows managers how to use teleconferencing technology to communicate with distanced workers, make the best use of scheduling software to monitor productivity, and even end the arrangement if ita€™s not working. One of the best ways for companies to save money in lean times is to send their employees home to work. But that requires a different kind of workforce and a different kind of management. This book shows how to make the long-distance relationship work for everyone!also have to get a sense of the a€œbig picture, a€ that is, where their job fits into the overall scheme and companya#39;s mission and goals. ARO trains for a wide cross- section of telecommuting jobs: scheduling and insurance certification, billing, and collection in medical and healthcare; customer service and support ... Each type of telecommuting job has an online training manual specific to the work requirements.

Title:Managing the Telecommuting Employee
Author:Michael Amigoni, Sandra Gurvis
Publisher:Adams Media - 2009-10-18


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