Managing Local Government Services

Managing Local Government Services

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Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from AigovernmentAi to Aigovernance, Ai alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the managerAis responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the managerAis world.Frontline employees/maintenance workers The frontline operations and maintenance worker is the backbone of the public works department. Maintenance ... Many entry-level maintenance jobs require minimal education and job experience.

Title:Managing Local Government Services
Author:Carl W. Stenberg
Publisher:ICMA Press - 2007


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