Management of Information Technology

Management of Information Technology

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A comprehensive text focused on the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.a€œVerizon and IBM are two companies with a long history of innovation and business value creation, a€ said Mike Luebke, president of ... Preceding chapters discussed service-level agreements and problem, change, and recovery management as the first elements in ... Meeting these objectives is key to achieving customer satisfaction with todaya#39;s e-business systems, a critical success factor for IT managers.

Title:Management of Information Technology
Author:Carroll Frenzel, John Frenzel
Publisher:Cengage Learning - 2003-07-21


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