Library 2.0

Library 2.0

4.11 - 1251 ratings - Source

Provides information on ways to implement the Library 2.0 service model to reach new library users and facilitate more user-drive services and technology.product construction or lousy customer service experiences are now bloggable complaints and open for all to see. ... Internet providera#39;s abysmal customer service can quickly lead to blog posts and newspaper articles, which ultimately lead theanbsp;...

Title:Library 2.0
Author:Michael E. Casey, Laura C. Savastinuk
Publisher:Information Today, Inc. - 2007


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