Keep Your Donors

Keep Your Donors

4.11 - 1251 ratings - Source

Think about your own customer service experiences, as client, volunteer, and donor. Imagine ... Thata#39;s not good customer service. ... skills including good listening a€c Gracious apology and quick repair My favorite definition of customer service: meeting the expectations of each customer. ... You devise some cultivation activities for targeted groups: for example, families with young children or retired elders.

Title:Keep Your Donors
Author:Tom Ahern, Simone P. Joyaux
Publisher:John Wiley & Sons - 2011-01-04


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