Intelligent Kindness

Intelligent Kindness

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In recent years, the National Health Service has been subjected to round after round of reforms, each seemingly more radical than the last, and coming in quicker succession. Yet morale within the service has never been so low. By focusing only on targets, budgets and market economics, NHS reform has left health service staff feeling alienated and service users underserved. How can this be fixed? By restoring to the NHS its core founding principles - kindness and compassion within a service that functions for the common good must be at the centre of any reforms that have a chance to succeed. John Ballatt and Penelope Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests and connectedness. This book will be essential reading for health service managers, clinical leads, politicians, policy makers and health journalists.This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice.

Title:Intelligent Kindness
Author:John Ballatt, Penelope Campling
Publisher:RCPsych Publications - 2011


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