Information and Process Integration in Enterprises: Rethinking Documents is a bold attempt to address information and process integration issues as a single body of research and practice. This book has identified the concept of documents as a common thread linking the integration issues. Documents, after all, are representations of information, along with representations of the usage of the information contained therein. Rethinking the role of documents is therefore central to (re)engineering enterprises in the context of information and process integration. The chapters of this book are based on papers presented at the `International Working Conference on Information and Process Integration in Enterprises (IPIC '96)', held at MIT on November 14 and 15, 1996. The chapters cover a range of issues: from the future role of documents in enterprise integration, to emerging models of business processes and information use, to practical experiences in implementing new processes and technologies in real work environments. Information and Process Integration in Enterprises: Rethinking Documents is suitable as a secondary text for a graduate level course on information technology.This new process is currently in use by some of the Xerox field service force, and the population of users is growing. Measurements of impact showed convincing field service productivity improvement, using dynamic documents and processes that are ... Although our member described his position and background, the CSE was very careful, showing only a pristine service manual, describing how heanbsp;...
|Title||:||Information and Process Integration in Enterprises|
|Author||:||Toshiro Wakayama, Srikanth Kannapan, Chan Meng Khoong, Shamkant Navathe, JoAnne Yates|
|Publisher||:||Springer Science & Business Media - 2012-12-06|