How do you know that your HR or training department has accomplished its objectives? Using a training scorecard provides a structure for establishing, tracking, compiling, and communicating results. This volume presents case studies that best illustrate how to use and implement training scorecards.Multiple value propositions: Increased revenue production with AR reps on the job three weeks earlier, increased daily revenue collection due to higher ... Reduces call time somewhat, and unexpected increase in customer service. Buoys upanbsp;...
|Title||:||Implementing Training Scorecards|
|Author||:||Lynn Schmidt, Jack J. Phillips|
|Publisher||:||American Society for Training and Development - 2003-01-01|