With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.Measuring service quality: A reexamination and extension. Journal ... Thinking beyond lean: how multi-project management is transforming product development at Toyota and other companies. ... An empirical comparison of service matrices.
|Title||:||Implementation and Integration of Information Systems in the Service Sector|
|Publisher||:||IGI Global - 2012-12-31|