Emergency Departments (EDs) play a significant role in the healthcare system across the nation. Not only do they serve the function of providing emergency service to trauma and non-trauma patients, but they also act as the entry points to the hospitals. As the multifunctional facilities designed to serve and care for patients with almost any medical condition, EDs are integrated across every aspect of the healthcare system and, hence, are critical to the overall functioning of hospitals. In such an environment, overcrowding of EDs has been a critical area under study for several years now. Additional growing market competition from retail-based healthcare providers and the increasing need to ease ED operations also resulted in an increased number of process improvement initiatives that have been undertaken by health systems across the nation.With the advent of computing technology and software, scheduling is accomplished with the use of appointment scheduling ... can however be traced down a path which started with application of job shop scheduling to the service industry.
|Title||:||Heuristic Scheduling of Low Acuity Patients at the Emergency Department|
|Publisher||:||ProQuest - 2007|