Handbook of Service Description

Handbook of Service Description

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The Handbook of Service Description introduces an in-depth overview of service description efforts. The book also highlights the recent Unified Service Description Language (USDL) in detail and discusses its methods. The Handbook of Service Description is the normative scientific reference for the upcoming standardization of the Unified Service Description Language (USDL). Complete documentation is included. The Handbook of Service Description is designed for those working in the service science industry as a reference book. Advanced-level students focused on computer science, engineering and business will also find this book a valuable asset.In Section 12.3 we position the Service Level Module among the other modules and layout its content. ... This is also known as a Service Level Agreement Template (SLAT), and acts as the baseline for contractual agreement with customers, anbsp;...

Title:Handbook of Service Description
Author:Alistair Barros, Daniel Oberle
Publisher:Springer Science & Business Media - 2012-03-02


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