A friendly, informal, sympathetic tone will invite users to read and use the documentation. As a BYTE article noted, aquot;Create the ... Several excerpts from the manual in question read as follow: ac aquot;Congratulations. ... Your typing is a television hit.
|Title||:||Handbook for Developing Computer User Manuals|
|Author||:||Kay A. Adams, Ida Halasz, R. Jerry Adams|
|Publisher||:||Free Press - 1986|