Express Series English for Customer Care

Express Series English for Customer Care

4.11 - 1251 ratings - Source

English for Customer Care is part of the EXPRESS SERIES. It is the ideal quick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, or in writing. It can be used to supplement a regular coursebook. on its own, as a stand-alone intensive specialist course, or for self-study English for Customer Care will help improve your relationships with your customers.What kind of a#39;peoplea#39; skills do the adverts mention? Complete the notes. 6 Notes good Are technical skills enough? Customer care is becoming more and more telephone manner focused on IT training. Ita#39;s true that nowadays technical skillsanbsp;...

Title:Express Series English for Customer Care
Author:Rosemary Richey
Publisher:Oxford University Press - 2015-10-08


You Must CONTINUE and create a free account to access unlimited downloads & streaming