Executive's Guide to IT Governance

Executive's Guide to IT Governance

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Improving Systems Processes with Service Management, COBIT, and ITIL Robert R. Moeller ... Where the underlying cause of the incident is not identifiable, it is often appropriate to raise a problem record for the unknown error within theanbsp;...

Title:Executive's Guide to IT Governance
Author:Robert R. Moeller
Publisher:John Wiley & Sons - 2013-01-29


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