The results indicated that no single protocol was efficient and effective in satisfying the needs of enterprise management under all conditions. The author recommended careful selection and assessment of each management query to optimize the ability for the MSP to economically scale while meeting customer expectations. Further, the MSP should be capable of providing adaptable monitoring mechanisms, and encourage the use of exception-based and publish/subscribe data acquisition.management, problem management, and request fulfillment (Meyler et al.). Continual service improvement included mechanisms to assess and improve quality of service, facilitated by service reporting, service measurement, and service levelanbsp;...
|Title||:||Enterprise Management Software Approaches for Economical Selective Outsourcing by Managed Service Providers|
|Author||:||Adam D. HerrNeckar|
|Publisher||:||ProQuest - 2008|