Will you be the best business leader of tomorrow? Developing Effective Leadership Programs is a set of case studies and best practices resources for leaders and managers at all levels of the organization. Use the variety of approaches presented here to develop leadership potential.In Mandya#39;s view, the first step was to provide the customer service reps resentatives with a revised template form to ... After each customer service representative expressed agreement about the format, Mandy asked them to use the form in theanbsp;...
|Title||:||Effective Leadership Programs|
|Author||:||Franklin C. Ashby|
|Publisher||:||American Society for Training and Development - 1999|