Effective Guest House Management

Effective Guest House Management

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Beginning with information on how to build, equip, and decorate a guest house, this guide reveals how to deal with guests from reservation to checkout, all while providing world-class customer service and value for the money.Wash used crockery in warm water in the bathroom or replace it with clean crockery from the kitchen. ... Below is a useful checklist for the room cleanera#39;s supervisor to complete: ... Checked daily rooms assignment and followed a plan to clean according to an appropriate priority Yes No Followed correct procedure of signinganbsp;...

Title:Effective Guest House Management
Author:Ronelle Henning
Publisher:Juta and Company Ltd - 2008-09-01


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