Sixty percent of the cost of of selling on-line takes place after the customer places his or her order. This work covers all backend logistics topics: order entry, payment processing, shipping and handling, global logistics and databases.This book is based on a course Bayles teaches at UC-Irvine where she developed the entire e-commerce curriculum for their certificate program.
|Title||:||E-commerce Logistics and Fulfillment|
|Author||:||Deborah L. Bayles|
|Publisher||:||Prentice Hall PTR - 2001-01|