Customer Winback

Customer Winback

4.11 - 1251 ratings - Source

Most of the lost customers felt that BellSoutha#39;s system coverage, customer service , and billing system were better than the competitora#39;s. The key reasons for ... BellSouth wouldna#39;t issue a credit [$.50] for a dropped call. a€c BellSouth gave freeanbsp;...

Title:Customer Winback
Author:Jill Griffin, Michael W. Lowenstein
Publisher:John Wiley & Sons - 2002-02-28


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