qCustomer Success with Microsft Dynamics Sure Stepq is a focused tutorial of Microsoft Dynamics solution envisioning and delivery, rather than a stepbystep guide into project management. It will equip you with the tactics required to plan, align, and orchestrate your solution selling activities, as well as help you to be efficient, proactive, goal driven, and flexible in your Microsoft Dynamics engagements.If you are involved in one or more of the roles stated below, then this book is for you: acIf you are a Project Manager, Engagement Manager, Solution Architect, or Consultant involved in delivering Microsoft Dynamics solutions, this book will teach you how you can improve the quality of your implementation with a consistent, repeatable process. acIf you are a Customer Project Manager, Subject Matter Expert, Key User, or End User involved in selecting the right business solution for your organization and delivering the Microsoft Dynamics solution, this book will help you determine how the method facilitates the delivery of a solution that is aligned to your vision. acIf you are a Sales Executive, Services Sales Executive, Technical Sales Specialist, PreSales Consultant, or Engagement Manager involved in the sales of Microsoft Dynamics solutions, this book will help you to understand how you can accelerate your sales cycle and bring it to a close. acIf you are the Customer Decision Maker, CxO, Buyer, or Project Manager who participates in the selection process for your business solution needs, this book will show you how to determine how this process can help your due diligence exercise and set the stage for a quality implementation of the solution. acIf you are a Change Management expert, this book will enable you to learn how you can help the customer manage organizational change during the business solution delivery process, and/or help solution providers adopt a process for selling and delivering solutions.It will equip you with the tactics required to plan, align, and orchestrate your solution selling activities, as well as help you to be efficient, proactive, goal driven, and flexible in your Microsoft Dynamics engagements.If you are ...
|Title||:||Customer Success with Microsoft Dynamics Sure Step|
|Author||:||Chandru Shankar, Vincent Bellefroid, Nilesh Thakkar|
|Publisher||:||Packt Pub Limited - 2014-01|