Customer Service in Insurance

Customer Service in Insurance

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Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, establishing andLook at Figure 10-1 for an abbreviated example of a job description, a job specification, and core competencies currently used in selecting candidates for a customer service position in the insurance industry. Qualifications of Customer Serviceanbsp;...

Title:Customer Service in Insurance
Author:Caroline W. Sundberg, Kenneth Huggins
Publisher: - 1997-06-02


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