CUSTOMER ROMANCE aA New Feel of Customer Servicea Is about creating love a not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for the individual (or business) that intends to bring some sunshine into the lives of customers. This is a book about how a business can win the hearts (and pockets) of its customers in a long-lasting relationship. CUSTOMER ROMANCE is a staunch supporter of a relationship selling concept as against the transactional selling concept. This book advocates that no matter how much a business stands to lose in the short-run when it practices relationship building, in the long-run the relationship pays off. CUSTOMER ROMANCE debates that the most important ingredient in building a successful business is TRUST. However, trust is best established in a aromantica relationship not in a mere transaction.A New Feel of Customer Service J. N. HALM. CHAPTER. 13. A. LABOUROF. LOVE. Customer Service and the Emotional Labour Theory aNothing is born into this world without labor. ... Her job is to carry heavy loads on her headfor a paltry fee.
|Author||:||J. N. HALM|
|Publisher||:||AuthorHouse - 2014-05-08|